PrivacyWorks and Vayle Partner to Transform FOI Programs for the Canadian Public Sector
Toronto, ON, and Vancouver, BC – December 10, 2024
Public sector organizations across Canada face rising Freedom of Information (FOI) demands, tighter budgets, and increased scrutiny. Addressing these challenges head-on, PrivacyWorks and Vayle are joining forces to deliver a new standard of FOI service delivery nationwide.
With PrivacyWorks’ seasoned team of FOI professionals and Vayle’s cutting-edge software solutions, this partnership offers public sector organizations an integrated approach to compliance, efficiency, and scalability. Together, the companies are setting the stage for smarter, more effective information access management across all levels of government and the wider public sector.
A New Era in FOI and Privacy Management: The Impact of This Collaboration
Recent research by Vayle revealed that most Ontario local government entities surveyed reported a year-over-year increase in FOI requests. However, only 11% of those facing higher request volumes indicated they had received corresponding budget increases to manage the demand. Over half of respondents identified access to experienced FOI staff as one of their top challenges; and this trend is not unique to Ontario. Across Canada, public bodies face similar issues, struggling to handle rising FOI volumes amid limited resources and complex compliance requirements.
Recognizing these widespread pressures, PrivacyWorks and Vayle have developed comprehensive solutions to help public sector entities address ongoing FOI concerns. By combining PrivacyWorks’ FOI request consulting team with Vayle’s advanced FOI management software, this partnership offers a unique solution that will help reduce the staffing burden and make it easier to meet the stringent legislative requirements of FOI request processing.
Customers of PrivacyWorks and Vayle can expect the following benefits:
- An Integrated Solution: PrivacyWorks now offers fractional and outsourced FOI support to Vayle customers, providing expert assistance tailored to their needs. PrivacyWorks’ team will be fully trained on Vayle FOI software, ensuring seamless integration and the ability to step in on short notice. PrivacyWorks clients referred to Vayle will also benefit by working with staff who are already familiar with the platform, ensuring a smooth transition.
- Preferred Pricing: Vayle customers will receive exclusive rates for PrivacyWorks’ services, including fractional FOI support, while PrivacyWorks clients will enjoy discounted pricing on Vayle FOI software.
- Tailored Compliance: Vayle FOI software is fully configurable to align with federal, provincial, municipal, and other jurisdiction-specific legislation, including time tracking, statutory holidays, fee structures, and exemptions.
Key Advantages for Public Sector Organizations
- Comprehensive FOI Expertise: PrivacyWorks supports federal, provincial, and local governments, including municipalities and police agencies, offering fractional or on-demand FOI professionals to help with end-to-end processing of FOI requests and employee training.
- Advanced Automation: Vayle FOI streamlines FOI processes by automating tasks such as capturing requests and payments online, request tracking, fee calculations, redaction, and advanced reporting. The platform helps organizations save time, improve accuracy, and ensure compliance, enabling staff to focus on more strategic priorities.
- Simplified Onboarding: Clients adopting this integrated solution will benefit from a seamless FOI system that takes the burden off their entire team for processing requests and ensures they meet their legislative requirements and timelines.
About PrivacyWorks
PrivacyWorks specializes in providing end-to-end FOI processing services and privacy program management services to both private and public sector clients. With a team of over 25 consultants across Canada, the team is dedicated to helping organizations address the growing demands of FOI and Privacy Compliance nationwide. Learn more about PrivacyWorks at https://privacyworks.ca
About Vayle
Based in Toronto, Canada, Vayle is a leading provider of information access and privacy compliance solutions for government entities and other public institutions. Committed to streamlining and automating compliance processes, Vayle helps its clients improve efficiency, meet regulatory requirements, and deliver exceptional service to citizens. Learn more at www.vayle.io or contact us at [email protected]
