ATIP and FOI Software

Many public sector entities use spreadsheets, word processing software, and email applications to manage Access to Information and Privacy (ATIP) and Freedom of Information (FOI) compliance. This approach often results in significant effort, fragmented workflows, and an increased risk of missing required response dates.

Vayle FOI provides a single platform that enables public sector institutions to record, track, and respond to FOI inquiries with ease. Vayle has partnered with the Association of Municipalities of Ontario (AMO) to help Ontario local governments streamline and automate their ATIP and FOI compliance programs.  Vayle FOI is aligned with local access and privacy legislation across Canada, including ATI, ATIP, MFIPPA, FIPPA, FOIPPA and more.

What's New

Search Memos with Automated Reminders

Send search memos to departments and let Vayle remind records holders until responsive records are returned.

 Enhanced Redaction

Search scanned records with built-in OCR and redact .eml and .msg email files alongside all other records.

 Modernized Interface

A redesigned, intuitive interface that is faster to learn and easier to use every day.

Request Intake and Tracking

Online FOI Request Form

Accept requests online with Vayle FormLink, a fully integrated intake form. Requesters submit details and pay application fees in one step, and your staff are notified instantly so no request sits unattended.

Learn about Vayle FormLink

Requester Identity Verification

Verify requester identity with Vayle ID, using secure ID capture, validation and documentation. Every verification is recorded, giving you accuracy and a complete audit trail for requests involving personal information.

Learn about Vayle ID

FOI File Management

Create and track every request in one place, including notes, exemptions, fees, supporting files, response letters and correspondence. Your team always knows the status of every file.

Deadline and Calendar Tracking

See all FOI due dates on a built-in calendar. Double-click any request to open the file directly, making it easy to plan workloads and avoid missed statutory deadlines.

File Search

Find any file across your entire repository by file number, file name or other unique identifiers. Retrieve past requests in seconds when handling similar or repeat requests.

Workflow and Compliance

Compliance Workflow

Move each request through every stage of the FOI process with a workflow aligned to your jurisdiction's access legislation and directives, so nothing is skipped and every decision is defensible.

Search Memos with Automated Reminders

Issue search memo requests to departments and records holders directly from the platform. Vayle tracks responses, automatically reminds recipients until records are returned, and lets staff upload responsive records straight into the file.

Task Management

Assign tasks, classifications, due dates and comments at the file level. Managers get clear accountability and staff know exactly what needs to happen next.

Email Alerts and Deadline Notifications

Receive automatic email alerts for upcoming deadlines, deliverables and assigned tasks so your team stays ahead of every statutory timeline.

Appeals Management

Manage the full appeals process in one place, including intake, mediation, notice of inquiry, final order and reconsideration stages, with every document linked to the original request.

Redaction and Records Review

Integrated Redaction

Redact records without leaving Vayle. Includes exemption tagging and tracking, word and pattern search, comments and annotations, so every redaction is documented and consistent.

OCR for Scanned Documents

Built-in optical character recognition (OCR) makes scanned and image-based records fully searchable, so word and pattern search finds sensitive information that would otherwise be missed.

Email Conversion for Redaction (.eml and .msg)

Convert Outlook .msg and standard .eml email files into redaction-ready documents automatically. Review and redact email records alongside all other responsive records without manual conversion.

Correspondence and Letters

Automated Response Letters

Generate letters from your document library, including acknowledgment and decision letters, search memos and third-party notices, pre-filled with request details to save time and reduce errors.

WYSIWYG Email Editor

Write and format requester responses and internal notifications in a visual, what-you-see-is-what-you-get email editor. Create clear, professional messages without formatting code or switching to another email tool.

Fees and Online Payments

FOI Fee Calculation and Online Payment

Track initial fees, deposits, final payments – all connected to the time clock, so you don't have to remember to "stop" and "restart". Vayle calculates fees in alignment with legislation and collects payment online through Vayle FormLink and integrated payment platforms such as Stripe, PayPal, and Moneris.

Reporting and Program Oversight

FOI Program Dashboard

Get a real-time view of your entire FOI program, including files by category, year-over-year statistics and outstanding tasks at the manager or individual level.

Automated Annual Reporting

Produce reports that highlight key metrics and publish annual statistical reports for local privacy commissioners and other regulators in the required format in just two steps.

Activity Log and Audit Trail

Track every action at the user level. Administrators can reconstruct file histories and support internal or third-party audits with a complete, reliable record.

Security and Access Control

SOC 2 Type II Audited

Vayle is independently audited under SOC 2 Type II, demonstrating ongoing commitment to security, confidentiality, availability and operational controls for sensitive public sector information.

Role based access control (RBAC)

Control access at a granular level so multiple users can work in the platform while file integrity and confidentiality are protected.

Modern, Easy-to-Use Platform

Modernized Interface

A redesigned, intuitive interface makes Vayle faster to learn and easier to use every day, helping new staff get up to speed quickly and experienced coordinators work more efficiently.

Schedule an Introductory Meeting

Are you interested in seeing Vayle FOI in action? One of our program advisors will walk you through the platform in as little as 15 minutes.

Schedule Demo